Returns
How do I arrange an exchange or return?
If our products are not right for you, you can return them within 14 days of purchase.
The key is to follow a few important rules:
- 1) The item must retain its original appearance and consumer properties. Items that have been used and/or have undergone moist-heat treatment (washing, ironing) cannot be returned or exchanged.
- 2) Repeat delivery for an exchange or return is paid for by the customer.
If you have any questions during the return or exchange process, we will be happy to answer them
by phone: +7 701 503 7887.